Sign Up - altair Member Self-Service

Corona Virus update: Our business continuity plan. Clwyd Pension Fund staff are currently home working due to Government advice about social distancing. We have all of the facilities needed to continue business as usual and monthly pensions continue to be paid on time. We are in contact with your employers to determine their contingency plans and ability to provide us with information for new retirees so that we can continue to process new pensions. If you need to contact us during this period, please email us with any queries to pensions@flintshire.gov.uk rather than writing or phoning. Although these methods of communication are still open, the quickest route to contacting us at the moment would be email. We thank you for your patience during this time. If you are registered to use our Member Self Service (MSS), you can use the ‘contact us’ section on your MSS account. If you have not registered for MSS yet, please request an activation key from mss@flintshire.gov.uk

To request an activation link by email you should ....

1) Email pensions@flintshire.gov.uk including your name, NI number, date of birth and request.
A member of staff will then email a registration link directly to your email address.

Upon clicking the link you shall be able to chose the following to create your account in a matter of seconds:
- username,
- password
- 2 security questions

OR...

To request an activation key by post you should ....

2) Complete the form below and click the 'Register' button

A member of staff will post your activation key to you within the next 2 working days.

Surname
Required field

NI Number
You have entered an invalid NI Number. Please try again.

Date of Birth

Email Address
Invalid e-mail address.

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Please only request 1 activation key per week, if a key has already been
requested please assure this will be posted to your home address.

If you request more than one, the most recent request will supersede any previous requests!