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To change your name or address on your pension record, you must email or write to the Clwyd Pension Fund directly. For changes of name, please supply copies of the relevant certificate which proves your name change.
If you need information about your pension, we may only be able to accept your request in writing. This depends on what information you need.
You can phone or write to us for the following information:
- A pension estimate based on a retirement date you are thinking of
- A retirement pack so you can start to receive your deferred pension
- A quote to transfer this pension to another scheme
- A quote for pension sharing purposes because you have divorced or ended your civil partnership
You can also update your language or communication preference.
For queries about your pension account:pensions@flintshire.gov.uk
For queries about how Clwyd Pension Fund invests:pensionsinvestments@flintshire.gov.uk
Clwyd Pension Fund, Tŷ Dewi Sant, St. Davids Park, Ewloe, Flintshire, CH5 3FF
| Welsh speaking | English speaking | |
|---|---|---|
| General pension enquiries | 01352 702875 | 01352 702950 01352 702940 01352 702880 |
| Recently retired or thinking of retiring soon | 01352 702875 | 01352 702950 |
| Transfer of pensions or combining pension accounts | 01352 702875 | 01352 702940 |
| Pensioner or surviving partner queries | 01352 702912 | 01352 702859 01352 702258 01352 702765 |
| Reporting a member’s death | 01352 702875 | 01352 702950 01352 702880 |
| Reporting the death of a pensioner | 01352 702912 | 01352 702859 01352 702258 01352 702765 |
If you contact us to report a death, we will ask you to confirm the following information:
- Name of the member who has died
- Date of death
- Their National Insurance number
- Next of kin name, address and contact number
We have to check your certificates and forms to see if anyone qualifies for any death benefits. The Clwyd Pension Fund is responsible for the payment of survivors pension benefits and any death grant lump sum.
If you have any questions about the tax you’re paying on your pension, contact the tax office on 0300 200 3300. Please tell them your National Insurance number and our tax reference number 914/YA14288.
If you have any queries about your State Pension, please contact the Department for Work & Pensions (DWP) on 0800 731 7898.